PRESS RELEASE: Mercy named Best-in-Class Employer by global business giant Gallagher


Mercy Hospital System sends this information as posted below:


The key ingredient that makes Mercy’s expert care well known around Oklahoma is no secret – it’s compassionate caregivers and their personal service to patients. Recognition as one of America’s best employers shows why Mercy attracts and keeps professionals who love their work and do it well.

Gallagher has named Mercy as a Best-in-Class Employer in its 2024 U.S. Benefits Strategy & Benchmarking Survey. Mercy was selected for its excellence in supporting its caregivers’ health, financial stability and career growth while remaining sustainable as a nonprofit health care provider. 

“We’ve always known our patients get the most benefit from their care at Mercy when our caregivers have a supportive, adaptive and collaborative culture at work,” said Catherine Codispoti, Mercy’s chief people officer. “We’re proud of the work we do to support our co-workers and their families. The legacy of the Sisters of Mercy starts with a commitment to help the people around you, and that begins in so many ways with supporting each other to ensure we’re providing the best care possible for our patients.”

Illinois-based Gallagher is a global giant in insurance, risk management and consulting, with operations in 130 countries.

“Mercy recognizes the crucial link between people’s well-being and organizational success,” said William F. Ziebell, CEO of Gallagher’s benefits and HR consulting division. “When employees enjoy their work, appreciate their benefits and feel connected, the organization thrives – boosting positivity, retention, performance and overall prosperity. That proactive people strategy helps make Mercy a Best-in-Class Employer.”

Working at Mercy

Mercy operates hospitals and clinics in Arkansas, Illinois, Kansas, Missouri and Oklahoma, with more than 50,000 co-workers across its footprint.

Beyond competitive wages and a generous, comprehensive benefits package, Mercy offers a broad range of programs to support caregivers and their families.

Mercy helps reduce the cost of education for co-workers advancing their careers, with scholarships, loan forgiveness, university discount partners and other financial assistance programs. A wide-ranging employee assistance program helps with everyday needs and emergencies, while a robust system of internal continuing education ensures caregivers stay current on new technology and procedures as they build and maintain their skills.

As a nonprofit Catholic health care system, Mercy’s legacy of faith-oriented service is the foundation of every interaction caregivers have with each other and with patients.

Visit careers.mercy.net to see open positions across Mercy.

About Best-in-Class Employers

Gallagher’s benchmarking analysis uses data to identify employers that excel in optimizing well-being for staff and the organization.

Top-performing employers in the analysis showed strategic investment in benefits, compensation and the employee experience.

Key areas analyzed were:

  • Planning horizons for benefits and compensation strategies
  • Extent of the well-being strategy
  • Employee turnover rate
  • Completion of a workforce engagement survey
  • Use of an HR technology strategy and its level of sophistication
  • Difference in health care costs over the previous year

Mercy, one of the 15 largest U.S. health systems and named the top large system in the U.S. for excellent patient experience by NRC Health, serves millions annually with nationally recognized care and one of the nation’s largest and highest performing Accountable Care Organizations in quality and cost. Mercy is a highly integrated, multi-state health care system including 50 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, convenient and urgent care locations, imaging centers and pharmacies. Mercy has over 1,000 physician practice locations and outpatient facilities, more than 5,000 physicians and advanced practitioners and more than 50,000 co-workers serving patients and families across Arkansas, Illinois, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In fiscal year 2023 alone, Mercy provided more than half a billion dollars of free care and other community benefits, including traditional charity care and unreimbursed Medicaid.


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